Vector PC-Duo Technical Information download pdf (Page 20)

Peer-to-peer connections from Master (M) to Host (H)

The dotted and solid lines, shown in above depict two different sets of peer-to-peer

connections between PC-Duo Masters to PC-Duo Hosts. PC-Duo's peer-to-peer

connections enable the following:

 PC-Duo Master users with proper credentials can securely access Host computers

within the network.

 When you permit full access to a Host computer, the PC-Duo Master user can monitor

all activity on the Host computer. In addition, PC-Duo Master users with full access rights

can exercise complete control over that computer.

 When the Host and Masters are in the same domain, PC-Duo Host can be configured

to use the Microsoft Windows authentication service to check credentials of any PC-Duo

Master users. An access control policy can allow (or deny) full or partial access for

authenticated PC-Duo Master users to access services on a Host computer.

Although PC-Duo's peer-to-peer connections provide a secure solution for remote

support, this solution is not recommended for large and/or highly distributed networks;

instead, consider using PC-Duo Gateway for centrally managed remote support

connections.

Gateway-managed connections

When a computer with PC-Duo Master establishes a connection to a computer with PC-

Duo Host through a central server (i.e. PC-Duo Gateway), the connection that is

established is a Gateway-managed connection. In this way, the Gateway serves as a

central location for managing and monitoring connections, configuration, security and

reporting. Any Host computers found by the Gateway are listed on the Gateway Hosts tab

of the PC-Duo Master window.

In large networks, the PC-Duo Gateway can be configured to manage connections with

hundreds or thousands of Hosts simultaneously, enabling Masters to find and take

control of Hosts instantly.

Gateway-managed connections utilize the same strong authentication and authorization

that is available with PC-Duo‟s peer-to-peer connections. In addition, PC-Duo Gateway

provides the following capabilities:

 Seamless connections from Master computers to Host computers through a PC-Duo

Gateway. To the PC-Duo Master user, the connection appears as if it were a peer-to-

peer connection to the Host computer, even if the Host is outside the domain and/or

behind a firewall or NAT device.

 Centralized management of access rights to remote computers in your network. Once

you configure your Host computers to report to the PC-Duo Gateway, you can achieve

global management through a single security policy that you configure using PC-Duo

Gateway Administrator.

 User-based access policies. Customize and apply access policies to individual PC-

Duo Master users or groups in your network. Allow full remote access to one or more

Host computers for some PC-Duo Master users, while restricting access rights for others.

 Comprehensive logging and auditing of all remote control activity within your network.

With this feature, you can keep records of all remote support connections.

 Continuous screen recording. PC-Duo Gateway allows you to record screen activity

on any remote Host. Efficient file compression makes 24x7 recording economical and

manageable.

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