Vector PC-Duo Installation Guide Page 31
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PC-Duo Overview
31
Gateway-managed (Master & Host are in same domain)
Master-Gateway relationship
Master
Gateway
Yes
Gateway-Host relationship
Gateway
Host
No
Gateway-managed (Master & Host are not in same domain)
Master-Gateway relationship
Master
Gateway
Yes
Gateway-Host relationship
Host
Gateway
Yes
Authorization
One of the strongest features of PC-Duo remote support solutions is the fine-grained
access control. For example, to perform remote support, you must have the following:
Proper credentials with which to connect to the Host computer
Authorization to view the Host computer remotely
Authorization to control the Host computer remotely
Your credentials are established when you connect to a Host computer (or to a PC-Duo
Gateway), and persist until the connection breaks. You can configure access and other
rights directly on the Host computer for peer-to-peer connections. Alternatively, you can
use the PC-Duo Gateway to enforce custom access rights policies on PC-Duo Master
users, roles, or groups for Gateway-managed connections.
Auditing
PC-Duo Gateway provides a detailed log of connection attempts, actions and other
activities that occur in the network. This log is also customizable and exportable to 3rd
party reporting products using standard formats.
PC-Duo Gateway also features screen recording for any Host in contact with a Gateway,
whether or not there is an active remote support connection. With this feature, PC-Duo
Master users can keep a visual log of activities going on in the network.
Encryption
To ensure privacy of communications between PC-Duo applications across the network,
PC-Duo provides advanced encryption using Advanced Encryption Standard (AES) block
ciphers and Secure Hashing Algorithm (SHA-1). This protection will be automatic and
transparent every time two PC-Duo 5.20 components or later are communicating with
each other.
By default, PC-Duo uses AES 256-bit encryption, however other encryption options can
be set, including:
AES encryption (256-bit key) with SHA1 hash
AES encryption (192-bit key) with SHA1 hash
- PC-Duo Gateway Server Guide 1
- Table of Contents 2
- PC-Duo overview 5
- What’s New in PC-Duo 12.1 6
- What’s New in PC-Duo 12.0 6
- What’s New in PC-Duo 11.3 7
- PC-Duo solutions 9
- PC-Duo applications 11
- PC-Duo Host 12
- PC-Duo VDI Host 14
- PC-Duo Master 15
- PC-Duo Gateway 16
- PC-Duo Web Console 17
- PC-Duo Web Desktop 18
- PC-Duo Deployment Tool 19
- PC-Duo technologies 20
- PC-Duo services 21
- PC-Duo connection types 22
- Gateway-managed connections 23
- Root Host for TS sessions 25
- Transient Hosts 25
- VDI connections 26
- VNC connections 27
- PC-Duo security features 28
- Identity Authentication 29
- Endpoint Authentication 30
- Authorization 31
- Auditing 31
- Encryption 31
- Order of precedence 32
- PC-Duo networking features 33
- Technical support options 36
- Gateway Installation 37
- Requirements 38
- Network requirements 39
- Configuration options 40
- Installation notes 41
- Gateway service accounts 42
- SSL certificates 44
- View Certificate 47
- Install Certificate 48
- Licensing 50
- Upgrade a license key 51
- Gateway Operation 52
- Start the Gateway 53
- Configure the Gateway 56
- Gateway Configuration 58
- Add a Gateway 59
- Connection tab 61
- Connect As tab 62
- Gateway Server Settings 64
- General tab 65
- Auditing tab 68
- Protocols tab 73
- Address Bindings 74
- Address Restrictions 75
- SSL Certificate 76
- Encryption tab 77
- Schedule tab 78
- Recording tab 81
- Description string 84
- Licenses tab 85
- Network tab 88
- Network tab window: 89
- Grouping tab 90
- Polling for Hosts 94
- Edit a polling schedule 95
- Remove a polling schedule 95
- Poll Now 98
- Gateway Security 99
- Settings Security 101
- Operation Security 104
- Managed Hosts 108
- Menu options 109
- All Hosts group 110
- Manage groups 111
- Remove a group 112
- Add a group 112
- Rename a group 113
- General group properties 113
- Group security 113
- Host security for a group 116
- Session security for a group 119
- Manage Hosts 122
- Remove a Host from a group 123
- General properties 124
- Host security 125
- Effective security 128
- View. The 129
- Session security 132
- Sessions 135
- Groups tab on the 137
- Terminal Services group 138
- Transient VDI Hosts group 138
- System group 139
- Master: 140
- Gateway Server Performance 141
- Unmanaged Hosts 143
- Active Status 144
- Active Hosts 145
- Active Recordings 145
- Reverse Connections 145
- Pending Host Status Updates 145
- Help 146
- About PC-Duo Gateway 146
- Gateway Event Messages 147
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