Vector PC-Duo Technical Information Page 27
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PC-Duo overview
27
relationship
Gateway-Host
relationship
Gateway
Host
No
Gateway-managed (Master & Host are not in same domain)
Master-Gateway
relationship
Master
Gateway
Yes
Gateway-Host
relationship
Host
Gateway
Yes
Authorization
One of the strongest features of PC-Duo remote support solutions is the fine-grained
access control. For example, to perform remote support, you must have the following:
Proper credentials with which to connect to the Host computer
Authorization to view the Host computer remotely
Authorization to control the Host computer remotely
Your credentials are established when you connect to a Host computer (or to a PC-Duo
Gateway), and persist until the connection breaks. You can configure access and other
rights directly on the Host computer for peer-to-peer connections. Alternatively, you can
use the PC-Duo Gateway to enforce custom access rights policies on PC-Duo Master
users, roles, or groups for Gateway-managed connections.
Auditing
PC-Duo Gateway provides a detailed log of connection attempts, actions and other
activities that occur in the network. This log is also customizable and exportable to 3rd
party reporting products using standard formats.
PC-Duo Gateway also features screen recording for any Host in contact with a Gateway,
whether or not there is an active remote support connection. With this feature, PC-Duo
Master users can keep a visual log of activities going on in the network.
Encryption
To ensure privacy of communications between PC-Duo applications across the network,
PC-Duo provides advanced encryption using Advanced Encryption Standard (AES) block
ciphers and Secure Hashing Algorithm (SHA-1). This protection will be automatic and
transparent every time two PC-Duo 11.0 components or later are communicating with
each other.
By default, PC-Duo Express and PC-Duo Enterprise uses AES 256-bit encryption,
however other encryption options can be set, including:
AES encryption (256-bit key) with SHA1 hash
AES encryption (192-bit key) with SHA1 hash
- PC-Duo Host Guide 1
- Table of Contents 3
- PC-Duo overview 7
- What’s New with PC-Duo 11.6 8
- PC-Duo solutions 10
- PC-Duo applications 11
- PC-Duo Gateway 12
- PC-Duo Deployment Tool 13
- PC-Duo technologies 14
- PC-Duo services 15
- PC-Duo connection types 16
- Peer-to-peer connections 18
- Gateway-managed connections 19
- Root Host for TS sessions 21
- Transient Hosts 21
- Recording TS Hosts 21
- VNC connections 22
- PC-Duo security features 23
- Authentication 24
- Endpoint Authentication 26
- Authorization 27
- Auditing 27
- Encryption 27
- Order of precedence 28
- PC-Duo networking features 29
- Computer text 30
- Screen interaction 30
- Variable text 30
- Technical support options 31
- Host Installation 33
- Requirements 34
- Installation requirements 35
- Network requirements 35
- Installation notes 36
- Generate unique HostIDs 37
- HostPrep command line syntax 37
- Remove duplicate Host IDs 38
- RmHostID command line syntax 38
- Requirements for RmHostID 39
- Configure security settings 40
- Licensing 42
- Upgrade a license key 43
- Host Operation 45
- Start the Host Control Panel 46
- Status tab 48
- General tab 49
- Security tab 51
- Permissions 52
- Service Security tab 54
- Edit. The Permission Entry 56
- Admin Security tab 58
- Settings Security tab 62
- Options tab 66
- Access tab 68
- Connection permission 69
- Permission for connection 70
- Select ciphers 74
- TCP/IP address restrictions 75
- Add Gateway 78
- Edit Gateway 80
- Remove Gateway 81
- Move Up 81
- Move Down 81
- Details 81
- Resend Status 81
- View Error 82
- Bandwidth throttling 85
- About tab 88
- Add a license key 89
- Terminal Services tab 91
- Setting Users for TS Hosts 94
- Effects tab 100
- Protocols tab 102
- Gateways tab 103
- Manage Gateway order 104
- Screen tab 104
- Open chat window 106
- Set up remote printing 107
- Command Line Configuration 109
- PHSETUP command line syntax 111
- PHSETUP syntax examples 112
- PHSETUP access parameters 114
- PHSETUP control parameters 117
- “u=host_key" 118
- “w={host_key}" 118
- mode:terminalservices, to 119
- mode:lockdown, which is not 119
- mode:terminalservices 120
- PHSETUP effects parameters 121
- PHSETUP error handling 123
- PHSETUP Gateways parameters 124
- PHSETUP general parameters 126
- NAME parameter macros 127
- PHSETUP license parameter 128
- PHSETUP options parameters 129
- PHSETUP protocol parameters 130
- PHSETUP security parameters 133
- PHSETUP screen parameters 134
- *\user for 138
- MSIEXEC options 139
- SETUP.EXE options 140
- MSIEXEC variables 141
- Examples 143
- Start/Wait 144
- Lock-down settings 145
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